Quality Circle

What Is Quality Management? Do you really need it? Some claim to have it, others want it. Some offer it for a price, and others will ‘run for the hills’ if they hear word of it.

If you work in an organization long enough, eventually you will hear the terms ‘quality management’, ‘quality circle’ or ‘quality control’, as surely as you would hear the word ‘trendy’ if worked in the fashion industry. In fact, go to any bookstore, and you’ll find tons of books espousing all manners of theory and practice for business concerns.

Continue reading →